Baltimore removes cost barrier for sewage cleanup in basements

Baltimore eliminated out-of-pocket expenses for professional basement cleaning after sewage backups. Mayor Brandon M. Scott and the Department of Public Works (DPW) expanded the Sewage Onsite Support (SOS) program to cover all residential basements affected by wastewater overflows. The change applies to both heavy rain events and dry-weather system failures.

The program previously covered only storm-related emergencies. Residents who suffered sewage intrusion from municipal network issues on dry days had to pay for professional disinfection services. The new policy removes that financial burden for both homeowners and renters.

City officials developed the update in coordination with the Maryland Department of the Environment. The expansion aims to reduce microbiological risks in homes. Rapid disinfection is intended to prevent the spread of pathogens and protect family health in vulnerable communities.

Residents can request specialized assistance by calling Baltimore’s 311 line. The city stated that the free service is available for any basement affected by sewage overflows originating from the municipal network. The announcement marks a shift from reactive storm response to a comprehensive health protection measure for the city's housing stock.